Goldens’ Cast Iron wants you to be thrilled with your purchase!
Dumbbells, Kettlebells and Accessories: You may return any new and unused product for a full refund or equal exchange. We are so confident that you will be pleased with your purchase, we will pay the return shipping on the first item you return. You are responsible for the return shipping for other items after the first, free returned item. To be eligible for a full refund of the product cost, you must notify us with 48 hours of the delivery of your product.
In the event that you receive a dumbbell, kettlebell or accessory which is damaged, we will work closely with you to evaluate the damage to the product and to get you what you need. Any claims for defects or damage must be submitted to Goldens’ Cast Iron within 48 hours of your receipt of the product. Please email pictures of the defect to us at email@example.com so that we can evaluate and resolve the problem.
Cookers and Fire Pits: For all cooker and firepit orders, you may return any new, unused and resalable products in their original packaging for a full refund (minus all shipping costs). In the event that a cooker or firepit has a defect, please submit photos of the defect to enable us to determine the extent of the defect and the most efficient means of resolving the problem. Photos should be emailed to firstname.lastname@example.org within 48 hours of delivery of the product. Also, please review our Limited Lifetime Warranty before submitting your request.